Fraud and Theft Protection in Retail
Globally, retailers suffer more than USD100 billion in losses through shrinkage every year. Implementing suitable measures to combat theft and fraud at the hands of both customers and staff is extremely beneficial to companies, directly impacting their bottom lines as shrinkage eats away at already thin profit margins in the retail industry. Over and above this, retailers have become increasingly subject to organised crime and are upgrading their systems to deal with the threat.
Planet Retail’s in-depth report on fraud and theft protection provides an overview on the loss prevention technologies that retailers are deploying, such as Electronic Article Surveillance (EAS), video surveillance and analytics software. It delivers insights from best practice implementation projects by major retailers including Walmart, Carrefour, Inditex and IKEA and provides an outlook on trends and next generation technologies.
- Executive Summary
- Electronic Article Surveillance (EAS)
- Video Surveillance
- Top solution providers to watch
Use this Retail Technology Trend Report to understand how retailers are utilising technologies to:
- Prevent merchandise from being stolen;
- Expose cashier fraud;
- Avoid sweethearting and bottom-of-the-basket losses;
- Combat organised retail crime;
- Improve the visibility of merchandise;
- Increase the security on self-checkout and self-scanning solutions; and
- Boost sales and enhance customer satisfaction.
Joachim Pinhammer Senior Retail Analyst
Joachim Pinhammer is a senior analyst, based in Frankfurt, specialising in retail technology and supply chain trends and collaboration between trading partners. Before joining Planet Retail, Joachim was Wincor Nixdorf's Retail Marketing Director for a decade. He has also held various management positions in sales and marketing at Siemens Nixdorf and Nixdorf Computer AG. Joachim started his business career working for German retailers Peek & Cloppenburg and Karstadt as a department manager after completing a combined study programme at the latter. Joachim qualified at Babson College, Wellesley in the US, through its Entrepreneurial Development Programme.